Hundreds of thousands of Danes have been unable to use Nem-ID for the third day in a row... and this is the response from the manager of the company responsible.
Nets, the operator of the Nem-ID login system, is experiencing major operational disruptions for the third day in a row, meaning that hundreds of thousands of Danes have been unable to log in to skat.dk, borger, e-Boks, Corona documents necessary for travel and much more.
In an interview with TV2, Peter James Stark, head of public affairs for Nets in Europe, answered one of the questions by saying, “We can clearly say that we will see significant improvements in the coming days, so we also encourage all Danes to continue trying to log in.”.
In response to another question, “What if someone deliberately targeted these systems? Then you could bring the entire country down. Can you properly protect Danes?” Peter James Starke replied, “We hope so, and that’s what we’ve been doing. We have excellent cooperation with the authorities in the field of cybersecurity. This error isn’t caused by outsiders. We all agree that this is serious. I also want to emphasize that over the next few days we will see significant improvements.” He added, “We would like to confirm that we have now reduced the number of affected systems to approximately 10%, which is serious. Therefore, we also encourage people to switch to MitID, as it was not affected by the incident.” He also stated that the company is working under intense pressure and continuously to resolve the issues it is currently facing with the Nem-ID login system.
